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Help & Knowledge Base
Frequently Asked Questions
Find quick answers to common questions regarding ordering, wallet deposits, delivery speeds, and the Reseller API.
An SMM (Social Media Marketing) Panel is an automated platform where individuals, creators, and digital marketing agencies buy social media engagement—such as Instagram followers, reels likes, YouTube watch time, Telegram channel members, and Twitter retweets—to boost social proof and brand credibility instantly.
Go to the Add Funds page, scan our dynamic QR code with Google Pay, PhonePe, Paytm, or BHIM, make the payment, and copy the 12-digit numeric UTR / Ref number from your payment receipt. Paste the UTR in the form and click Submit. Your funds will be credited to your wallet balance.
100% Safe. We never ask for your account password or private login credentials. All deliveries follow organic delivery limits and algorithmic pacing so that your account remains completely secure.
Most services with an "Instant Start" badge begin processing within 0 to 5 minutes. You can monitor the live progress (Pending, Processing, In Progress, Completed) anytime on your My Orders history page.
If a service has a 30-Day, 60-Day, or Lifetime Refill guarantee and you notice a drop in count, a Refill button will appear in your Orders History. Clicking it triggers our automated system to send free replacement quantity to restore your count.
- Canceled: The order could not be fulfilled (e.g., private profile or wrong link). Your wallet balance is 100% refunded immediately.
- Partial: The service delivered a portion of the order (e.g. 800 out of 1000). The cost of the remaining 200 undelivered units is calculated and refunded back to your wallet instantly.
Yes! We offer a full standard REST API v2 compatible with PerfectPanel, SmartPanel, RentASMM, and custom code. You can find your private API key in your Profile and view full endpoint parameters on the Developer API documentation page.
Instagram has an in-app setting called "Flag for review" in Settings > Follow and invite friends. You must turn this option OFF before ordering followers; otherwise Instagram will hold new followers in pending review without adding them to your public follower count.
Still have questions?
Our support team is available 24/7 to assist you with order inquiries, payment verification, and custom API integrations.
